Connectivity management events

Learn about events generated by Transatel connectivity management system

Introduction

The connectivity management system generates events related to your subscribers lifecycle and their eventual portability from/to another network operator. If your offer includes IoT specificities, additional events may be emitted.

They can then be pushed to your platform by creating webhooks using the Webhooks API. Integrating those events can allow you to trigger any necessary logic, for example send end-user notifications or facilitate your workflows.

To discover how to integrate connectivity management events, please refer to our integration guide.

Source information in events

All connectivity management events provide information about the source system which triggered the event.

The source information can be one of the following:

⚠️ Please be aware that in the below diagrams, we removed the event prefix CONNECTIVITY-MANAGEMENT/ in order to improve readability.

Events for subscribers

Events emitted during the life of a subscriber

Events non-related to subscriber's lifecycle

Other events may occur for activated subscribers until their termination:

Events for IoT subscribers

Events emitted during the life of an IoT subscriber

Events about portability

FR portability

Port in

Events emitted during the port in of a subscriber

Port out

Events emitted during the port out of a subscriber

UK portability / switch

Port in

Events emitted during the port in of a subscriber

Switch in

Events emitted during the switch inf a subscriber

Port out

Events emitted during the port out of a subscriber

Switch out

Events emitted during the switch out of a subscriber

Subscriber events

Below is the list of all available subscriber events.

Subscriber pre-activation event

This event occurs when a SIM card has been pre-activated and a subscriber created.

Subscriber activation event

This event occurs when either an available SIM card or a pre-activated subscriber has been activated.

Subscriber modification event

This event occurs when the subscriber's rate plan, options or contact information have been modified.

Subscriber suspension event

This event occurs when a subscriber has been suspended, hence, their SIM card is not able to attach to the network anymore.

Subscriber reactivation event

This event occurs when a previously suspended subscriber has been reactivated.

Subscriber SIM card swap event

This event occurs when a subscriber's SIM card was swapped to a new one. The SIM card serial number in the event is one of the newly swapped card.

Subscriber MSISDN swap event

This event occurs when a subscriber's MSISDN was swapped to a new one. The MSISDN in the event is one of the newly swapped number.

Subscriber terminated event

This event occurs when a subscriber has been permanently terminated. The SIM card has been terminated as well and the related MSISDN cannot be used on the network anymore.

IoT subscribers events

Below is the list of subscriber events, dedicated to those which have an IoT lifecycle.

Subscriber enter tariff holiday event

This event occurs when a subscriber has entered a tariff holiday period. Tariff holiday periods always begin at the beginning of bill cycles, which are defined to the 1st day of the month. Thus, this event is to be expected the 1st of each month if the subscriber has been requested to enter holiday period during the previous month.

Subscriber exit tariff holiday event

This event occurs when a subscriber has exited a tariff holiday period. The exit can be caused by an explicit request, or because there's no more remaining days allowed for the tariff holiday period.

Subscriber exit test mode event

This event occurs when a subscriber has exited the test mode. The exit can be caused by an explicit request, or because either their network usage has crossed the allowed threshold or the test mode period is over.

FR portability events

Below is the list of FR portability events.

Port in eligibility event

This event occurs when an ingoing portability request has been declared eligible.

Port in GOP event

This event occurs when an ingoing portability request has received a GOP.

Port in completion event

This event occurs when an ingoing portability has been completed successfully.

Port in cancellation event

This event occurs when an ingoing portability request has been canceled.

Port in rejection event

This event occurs when an ingoing portability request has been declared not eligible.

Port out eligibility event

This event occurs when an outgoing portability request has been declared eligible.

Port out GOP event

This event occurs when an outgoing portability request has received a GOP.

Port out completion event

This event occurs when an outgoing portability has been completed successfully.

Port out cancellation event

This event occurs when an outgoing portability request has been canceled.

Port out rejection event

This event occurs when an outgoing portability request has been declared not eligible.

UK portability / switch events

Below is the list of UK portability or switch events.

Port in network attach request event

This event occurs when an ingoing portability request is waiting for a subscriber attachment on the receiver operator network.

Port in network attach receive event

This event occurs when an ingoing portability request has seen an attachment from the subscriber on the receiver operator network.

Port in request validation event

This event occurs when an ingoing portability request has been validated.

Port in completion event

This event occurs when an ingoing portability has been completed successfully.

Port in cancellation event

This event occurs when an ingoing portability request has been canceled.

Port in network attach failure event

This event occurs when an ingoing portability request has not seen attachment from the subscriber to the receiver operator network in time.

Port in request invalidation event

This event occurs when an ingoing portability request has been invalidated.

Switch in network attach request event

This event occurs when an ingoing switch request is waiting for a subscriber attachment on the receiver operator network.

Switch in network attach receive event

This event occurs when an ingoing switch request has seen an attachment from the subscriber on the receiver operator network.

Switch in request validation event

This event occurs when an ingoing switch request has been validated.

Switch in completion event

This event occurs when an ingoing switch request has been completed successfully.

Switch in cancellation event

This event occurs when an ingoing switch request has been canceled.

Switch in network attach failure event

This event occurs when an ingoing switch request has not seen attachment from the subscriber to the receiver operator network in time.

Switch in request invalidation event

This event occurs when an ingoing switch request has been invalidated.

Port out request validation event

This event occurs when an outgoing portability request has been validated.

Port out completion event

This event occurs when an outgoing portability request has been completed successfully.

Switch out request validation event

This event occurs when an outgoing switch request has been validated.

Switch out completion event

This event occurs when an outgoing switch request has been completed successfully.